心血管专科医院总值班存在的问题与对策
[摘要] 通过分析心血管专科医院的特点及医院行政总值班的工作内容，指出心血管专科医院行政总值班工作中存在的问题。采取开展总值班专职化试点、建立行政总值班与护理总值班分工协作机制、采取进驻制或者预约会诊合作机制、加强总值班人员培训、提升总值班工作信息化水平等方式，提高总值班效能，以保障非工作时间医院各项医疗工作的正常运转，为实现医院全面精细化管理提供依据。
[关键词] 心血管专科医院；行政总值班；对策与建议
[中图分类号] R197.5 [文献标识码] A [文章编号] 1674-4721（2016）05（c）-0137-04
Problems and countermeasures on general-on-call of specialized cardiovascular hospital
SUN Qian-ying CAO Yi-jun ZHAO Yue LIU Yi-hua
Fuwai Hospital of Chinese Academy of Medical Sciences，Beijing 100037，China
[Abstract] The problems exsisting in the administrative general-on-call of specialized cardiovascular hospital are pointed out through analyzing the characteristics of specialized cardiovascular hospital and the task of administrative general-on-call in hospital.The methods of carrying out general-on-call professionalism pilot，establishing collaboration of administrative general-on-call and nursing general-on- call，applying stationed system or making an appointment for consultation，strengthening the training of the staff，upgrading the informationization level can be used to improve the working efficiency and ensure the regular operation during nonworking hours，which will provide the basis for hospital to achieve the comprehensive and acuracy management.
[Key words] Specialized cardiovascular hospital；Administrative general-on-call；Countermeasure and proposal
医院总值班是医院管理中的重要组成部分，肩负着非工作时间管理全院范围内各类事务的重要责任，承担着对外协调联络，对内处理解决医疗、管理、后勤等各类临时性、突发性事务的工作，以保障医疗机构的正常运转、医疗行为的正常执行以及医疗水平的正常实现[1-2]。作为专...
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