第4届电信业的客户体验，客户忠诚和客户维系峰会
时间：2014年8月4-5日
地点：南非约翰尼斯堡
介绍：
The African Telco market is fast moving and competitive. It is common knowledge that it is more cost-effective to retain existing customers than acquire new ones， so customer loyalty is crucial for any company’s bottom line. This event shall deliver comprehensive advice on how to prevent customer churn， improve your customer experience and increase your customer’s life cycle.
详情：
http：//telco.fextons.com/
CRM进化
时间：2014年8月18-20日
地点：美国纽约
介绍：
The CRM industry is a moving target -always evolving. And sometimes it changes dramatically. Customer strategies are being geared toward customer engagement - that is， the customer is consciously choosing to interact on an ongoing basis with a company. This is the heart of CRM and the outcome that anyone developing a CRM strategy for the 21st century should be looking for.
详情：
http：/// conferences/2014/
客户服务体验
时间：2014年8月18-20日
地点：美国纽约
介绍：
Whether we are talking about automation and self-service， multichannel implementations， or even transforming into a customer-centric organization， the speed and extent of the changes seem to always be increasing. Naturally， this can be overwhelming.
详情：
http：///2014/
客户体验转变：金融服务
时间：2014年9月16-18日
地点：英国伦敦
介绍：
The the 4th Annual Customer Experience Transformation for Financial Services Summit will bring together senior level financial services decision makers focused on optimising the customer experience at Europe’s largest financial services companies through process transformation and customer service d...
|
== 试读已结束，如需继续阅读敬请充值会员 ==
|
|
本站文章均为原创投稿，仅供下载参考，付费用户可查看完整且有格式内容！
(费用标准：38元/2月，98元/2年，微信支付秒开通！) |
| 升级为会员即可查阅全文 。如需要查阅全文，请 免费注册 或 登录会员 |
|
